Reference

Terms and Conditions for Your tati999 Account

These terms set out what you agree to when you open and use your tati999 account — covering deposits via DANA, OVO, or GoPay, how your account is managed, and what applies in regions where access is permitted under local law.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law eligibilityUpdated terms take effect immediatelyContact support for any clause queries
tati999 Terms and Conditions for Your tati999 Account
TERMS CONTACT PATHS

Reach Us About Any Terms Query

If a specific clause is unclear or you want to flag a concern about how a term has been applied to your account, reach out through any of the channels below. We handle terms-related queries separately from general account support to keep response quality consistent. Wallet-related term disputes — for example, a DANA or GoPay transaction that conflicts with our stated reversal policy — should include your transaction reference when you write in.

Live Chat Open the chat widget on any page to raise a terms query in real time. Have your account ID and the relevant clause or transaction reference ready for the agent.
Email Support Write to our support address for detailed terms questions. Include the clause number and your account details so we can respond with a specific, documented answer.
Account Help Centre Our help centre lists common terms questions by category — account access, wallet rules, eligibility. Check there first; many clause queries are already answered in plain language.
HOW WE HANDLE THIS

Account Security and Policy Commitments

Your account data and wallet details are stored under encryption. We do not share your DANA, OVO, or GoPay account numbers with third parties outside what is required to process your transaction. Here is how we handle the four areas that matter most under these terms.

Data Retention

We keep account records for as long as your account is active and for the period required after closure under applicable rules. You may request a summary of what we hold by contacting support.

Cookie and Session Policy

We use session cookies to keep your login active across pages. No third-party advertising cookies are placed without your knowledge. You can clear sessions from your browser settings at any time.

Account Security Steps

Login uses OTP verification sent to your registered contact. If you suspect unauthorised access, lock your account immediately from the security settings page and contact support with your account ID.

Requesting Changes

To update your registered name, wallet link, or contact details, submit a request through live chat or email with valid identification. Wallet-name mismatches — common when switching between OVO and GoPay — are resolved through this same process.

Common Questions About These Terms

The questions below cover what we hear most often about account rules, wallet eligibility, and how to act on specific clauses. If your question is not listed, use the support channels in the section above.

Yes. All three wallet rails fall under the same deposit and reversal terms. The specific transaction reference you receive from DANA, OVO, or GoPay is the reference you use if you need to raise a dispute with us.

Access depends on local law in the region you are in. Where local law does not permit access, the platform will not load. These terms apply to use in regions where access is permitted; we cannot support access from restricted locations.

We trigger a manual review and contact you through your registered channel. You will need to provide identification confirming ownership of both the wallet and the account before the withdrawal is processed.

The version on this page is always current. We recommend checking this page when you return after a long break. Continued use of your account after an update means you accept the revised version.

No. Your account is strictly personal and non-transferable under these terms. Sharing login credentials or allowing third-party use is a breach that may result in account suspension pending review.

Contact our support team via live chat or email and request a data summary. Include your account ID and registered contact detail. We will respond with what we hold on file within a reasonable period.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.